Mainland UK Shipping Overview:
UK Standard Fully Insured Super Saver (none trackable) - Free for orders over £40
UK Standard Fully Insured Super Saver (none trackable) for orders up to £40 in value - £2.50
All shipping prices are on a FLAT RATE PER ORDER basis so the more items that are ordered the cheaper the shipping.
Example 6 items ordered via our UK Standard Fully Insured Super Saver for £2.50, if under £40, would be £2.50 divided by 6 = 0.41p shipping per item.
All transit times are from the point orders changed to shipped status.
Processing of orders is usually no longer than 2-3 business days from the day the order is placed, although this can be slightly longer during busy times.
If your order is made up of a combination of items they may be delivered separately so you will receive them as soon as possible.
For UK customers wishing to return items please contact us for further details, via the contact form or our Live Chat service.
Express Insured - £4.95
Typically 1-2 day delivery (after 2-3 working days processing) - none trackable.
Standard Fully Insured Super Saver for orders up to £40 in value - £2.50
Typically 3-5 working day delivery (after 2-3 working days processing) - none trackable.
Standard Insured - £3.50
Typically 3-5 working day delivery (after 2-3 working days processing) - none trackable.
Standard Insured For Orders Over £80 - FREE (if selected)
Typically 3-5 working day delivery (after 2-3 working days processing) - none trackable.
None Mainland UK:
The prices below are just a FLAT RATE PER ORDER so the more items that are ordered the cheaper the shipping.
Please see your country for the shipping options available.
All transit times are from the point orders changed to shipped status. Processing of orders is usually no longer than 1-2 business days from the day the order is placed, although this can be slightly longer during busy times.
If your order is made up of a combination of items they may be delivered separately so you will receive them as soon as possible.
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value. Fully insured against loss.
International Insured Signed For Tracked 5-10 working day delivery. Fully insured against loss.
DHL Express Insured 1-2 working day delivery (Typically next day after 2-3 day processing). Fully insured against loss.
Australia:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £4.50
International Insured, Tracked & Signed (5-7 working days after processing) - £11.50
Austria:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Belgium:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
Express Tracked & Insured (5-7 Days after processing) - £7.95
Bosnia and Herzegovina:
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Bulgaria:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Croatia:
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Cyprus:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Czech Republic:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Denmark:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Estonia:
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Finland:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
France:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
Express Tracked & Insured (5-7 Days after processing) - £7.95
DHL Express (1-2 Day after processing) - £29.95
None DHL shipments can be tracked here
Germany:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Tracked & Insured (5-7 Days after processing) - £7.95
DHL Express (1-2 Day after processing) - £19.95
None DHL shipments can be tracked here
Gibraltar:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Greece:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
30% Discounted Express Tracked & Insured (5-7 Day) for orders over £100 - £5.00
FREE! International Insured, Tracked & Signed (5-7 Day) for orders over £200
Hungary:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Iceland:
International Insured, Tracked & Signed (5-7 Days after processing) - £9.95
Ireland (Republic):
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
Express Tracked & Insured (5-7 Days after processing) - £7.95
DHL Express (1-2 Day after processing) - £19.95
None DHL shipments can be tracked here
Italy:
Express Tracked & Insured (5-7 Day) | Spedizione Express tracciata e assicurata (tempi di ricezione: 5-7 giorni lavorativi) - £7.95
DHL Express (1-2 Day) | Spedizione con DHL Express (1-2 giorni lavorativi) - £24.95
30% di sconto! - Express Tracked & Insured (5-7 Day) | Spedizione Express tracciata e assicurata (tempi di ricezione: 5-7 giorni lavorativi) - £5.50
GRATUITO! - Express Tracked & Insured (5-7 Day) | Spedizione Express tracciata e assicurata (tempi di ricezione: 5-7 giorni lavorativi) per ordini da 200 sterline in poi.
Le spedizioni DHL possono essere tracciate direttamente da qui
Latvia:
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Lithuania:
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Luxembourg:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Malta:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Netherlands:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
Express Tracked & Insured (3-6 Days) - £7.95
Norway:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Poland:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Portugal:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Romania:
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Slovakia:
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Slovenia:
International Premium Express Insured, Tracked & Signed (4-7 Days after processing) - £7.95
Spain:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
Express Tracked & Insured (5-7 Days after processing) - £7.95
50% OFF Express Tracked & Insured (5-7 Days after processing) for orders over £100 - £3.97
FREE! Express Tracked & Insured (5-7 Days after processing) for orders over £200
DHL Express (1-2 Day after processing) - £29.95
None DHL shipments can be tracked here
Sweden:
International Standard Saver (Tracking N/A, 5-7 Days after processing) for orders up to £40.00 in value - £3.50
International Insured, Tracked & Signed (5-7 Days after processing) - £7.95
Switzerland:
International Insured, Tracked & Signed - £8.50
Rest Of World:
We ship to the following Rest Of World countries:
Kuwait / Saudi Arabia / UAE
Tracked 5-7 working day delivery - £12.95 (fully insured against loss)
Please note: All orders placed by customers inside the EU (EEA) include all tax and duty payments.
Customers ordering outside of the EU may be liable to pay local tax and duties on receipt of your order, for which London Loves Beauty cannot accept liability. We would advise checking with your local authorities if you are unsure of what these charges could be.
All delivery times are subject to processing, stock availability and external transit delays.
Don't see your country?
Email us or speak to us on Live Chat to see if we can add your country.
When purchasing off us we are deemed as an online "Distance" seller which means we have legal obligations to our UK & EU customers under the Consumer Contracts Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002.
By law you have Fourteen (14) calendar days to cancel an order and get a refund once you have received your goods, for any reason, excluding any products sold by us that do not have a seal or contain liquid (such as liquid lipsticks) where they have no factory seals to break when opening. These products are not returnable due to hygiene concerns.
Once you have advised us you wish to return an order you have 14 days for the item to reach us, we must then refund you within 14 days of receiving the goods back.
Customers also have 30 days from the date they purchased to claim a refund for a faulty item. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original factory sealed packaging.
To begin the returns process please email us at returns@londonlovesbeauty.com
Please do not send your purchase back to the manufacturer.
Refunds (if applicable).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange/credit.
If you are approved, then your refund/exchange/credit will be processed. Any refunds will be automatically applied to your original payment method/card only, we are unable to refund to a different card, within 7 working days.
Late or missing refunds (if applicable).
If you haven’t received a refund within 7 working days, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@londonlovesbeauty.com
Exchanges (if applicable).
We only replace items if they are defective or damaged.
To begin the exchange process please email us at returns@londonlovesbeauty.com
Return Shipping
To return an item please email returns@londonlovesbeauty.com to obtain further details.
You will be responsible for paying for your own shipping costs for returning none faulty items. Shipping costs for none faulty items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning items be sure to obtain a proof of posting in case a return fails to arrive back with us you will have to claim against the shipping courier used to return the item to us.
