When we issue discount coupons for either a % off your order or a flat £ amount off just enter the code given at checkout and your total payable will reflect this discount. Please note any ineligible items will not have any discount taken off... Continue reading
If you have received a partial delivery of items ordered, please do not worry. The rest of your order will follow and be delivered shortly after. This is due to us forwarding your order from multiple locations. Continue reading
Due to security reasons, we are unable to change delivery addresses once orders have been placed. The only way would be to cancel the order if it is not processing or has shipped and then re-place the order with the alternate delivery address. Continue reading
Please allow up to 28 working days for your refund to be processed. As a rule refunds to credit or debit cards can take 3 – 5 working days once issued, this timeframe is out of our control and is at the bank’s discretion. For... Continue reading
If you wish to cancel or make changes to your order, please reach out to our Client Loyalty team as soon as possible at clientsupport@londonlovesbeauty.comTo help us assist you quickly, kindly include “Cancel Order” or “Amend Order” in the subject line, along with your order... Continue reading
Typically if a payment fails on our website for whatever reason your credit company could “reserve” the payment on your account. Usually within 3-5 business days this charge will “drop off” and the funds will be back on your account. We have no control over... Continue reading
We display all our prices in GBP but you can select your own currency using our currency selector if it does not auto-detect your country. Upon checkout, you can select to be billed in your own currency. Continue reading
We take all major credit & Debit cards inc Visa, Mastercard & American Express. We also take payment via Paypal. We also have the following Buy Now, Pay Later options: We also take the following Crypto currencies: Continue reading
For delivery addresses within the UK & EU all prices include import VAT only. If you live outside of the UK or the EU, then you could have to pay additional taxes upon delivery of your order. London Loves Beauty will not be liable for paying... Continue reading