Once an order is placed, our system automatically sends confirmation and update emails to the email address provided at checkout. If you haven’t received any notifications, please first check your spam, junk, or promotions folders, as automated emails can sometimes be filtered there.

We also have email logging and tracking software in place, which allows us to confirm whether an email has been successfully delivered, opened, or interacted with. In many cases, our records show that emails have been delivered but may not appear in your inbox due to email provider filtering or mailbox settings.

If you still can’t locate our emails, please ensure your email address was entered correctly at checkout and add our sending address to your safe sender list. You’re always welcome to contact our support team, and we’ll be happy to manually resend any order updates or assist further.