Because we operate on a buy-to-order basis, delivery times can vary depending on the item. Special order products may take a little longer to reach our USA forwarding centre before they begin their 48-hour journey to the UK.

Once your order arrives in the UK, the delivery time will depend on the shipping method you selected at checkout. We aim to process and dispatch all orders as quickly as possible, and we build in a standard processing time of 5–7 working days to account for sourcing and logistics.

Rest assured, we do everything we can to get your order to you promptly. If you’d like an update on your order status at any point, feel free to drop us a quick message via email or live chat. Just be sure to include your order number and the email address used at checkout so we can assist you promptly.

Please note: Orders can only be cancelled within 24 hours of placing the order.