At London Loves Beauty, we’re your personal beauty shopper — offering hard-to-find, trending, and cult-favourite products from around the world. We operate on a buy-to-order basis, which means we source products specifically for you once your order is placed. This allows us to offer a wider range of exclusive and in-demand items that aren’t always easily available in the UK.

Some items are held in limited stock within the UK, but many are specially ordered and shipped to our USA forwarding centre before making their way to you. This process helps us ensure you receive genuine, fresh, and high-quality products, even if it occasionally results in slightly longer processing times (typically 5–7 working days before dispatch).

We’re proud to offer an alternative to traditional beauty retailers — with more flexibility, more global favourites, and a personal touch. Whether you’re a beauty lover, collector, or creator, we’re here to help you discover something amazing.

If there’s something you’re looking for that we don’t currently offer — whether it’s makeup, beauty-related, or anything USA-based — we’d love to help. Just send us a quick email or message us via live chat at productavailability@londonlovesbeauty.com, and we’ll happily provide a quote for sourcing it for you.

Have questions or need help? Our friendly team is always happy to assist — just drop us a message via email or live chat (don’t forget to include your order number and the email address used at checkout if you’re contacting us about an order).

Welcome to your new favourite beauty destination!