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Shipping
UK Shipping:
We offer the below choices for delivery within mainland UK, just select your shipping method from the below choices at checkout.
- Express delivery usually 1-3 working days after dispatch – £6.95*
- DPD delivery usually 1-3 days after dispatch (mainland UK only) – £6.95*
- DHL Express delivery usually 1-3 days after dispatch (mainland UK only) – £9.95*
- Standard tracked delivery within 5-7 working days after dispatch for orders under £70 – £4.95
- Standard tracked delivery within 5-7 working days after dispatch for orders over £70 – FREE
* All transit times are approximate and from the point orders are collected by the courier selected. None of our delivery options have a guaranteed delivery time frame so money cannot be refunded for late deliveries.
If your order is made up of a combination of items they may be delivered separately so you will receive them as soon as possible.
We do not accept liability for lost or missing orders if you have selected your delivery to be left in a safe place or with a neighbour.
We are unable to refund orders for failed deliveries until the order is delivered back to us. Claims for lost orders can only be filed after 10 working days from the expected delivery date.
We strongly advise against refusing deliveries if you wish to send an item back to us as couriers will send items back by the slowest possible means which could take weeks to arrive back with us.
For UK customers wishing to return items please contact us for further details, via the contact form or our Live Chat service.
EU Shipping (max per order total Є150.00):
Please note the maximum order value for EU shipments is currently Є150.00, if you try to order more you will get an error message at checkout, please adjust your cart value to below Є150.00 and then you can checkout out as normal.
All Import Taxes (VAT) are paid by us and taken at checkout, if you order is below Є150.00, so the price paid at checkout IS THE FINAL PRICE YOU PAY, there will not be any further charges prior to delivery.
Should you order OVER Є150.00 then you are liable for import tax and duty payments prior to delivery. Any orders returned to us will be refunded minus original shipping charges and any tax and duty charges charged to us.
Austria:
Fed Ex Cross Border, delivery on average 5-7 working days after dispatch – £7.95
Belgium:
EU Cross Border Standard (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £5.95
Bulgaria:
Fed Ex Cross Border – £8.95
Croatia:
Fed Ex Cross Border – £9.95
Cyprus:
Fed Ex Cross Border – £10.95
Czech Republic:
Fed Ex Cross Border – £9.95
Denmark:
PUDO Fed Ex Cross Border – £6.95
Estonia:
FedEx® International Connect (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £9.95
Finland:
FedEx® International Connect PUDO (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £9.95
France:
EU Cross Border Standard (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £5.95
⚡ Connect+ by FedEx® International (Import taxes paid by us, delivery 3-4 working days after dispatch. No max order value) – £15.00
Germany:
EU Cross Border Standard (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £4.95
⚡ Connect+ by FedEx® International (Import taxes paid by us, delivery 3-4 working days after dispatch. No max order value) – £15.00
Greece:
Fed Ex Cross Border – £7.95
Ireland (Republic):
EU Cross Border Standard (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £5.95
⚡ Connect+ by FedEx® International (Import taxes paid by us, delivery 3-4 working days after dispatch. No max order value) – £15.00
Italy:
FedEx® International Connect (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £6.95
Latvia:
Fed Ex Cross Border – £8.95
Luxembourg:
Fed Ex Cross Border – £8.95
Lithuania:
FedEx® International Connect (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £8.95
Malta:
Fed Ex Cross Border – £11.95
Netherlands:
EU Cross Border Standard – £5.95
⚡ Connect+ by FedEx® International (Import taxes paid by us, delivery 3-4 working days after dispatch. No max order value) – £15.00
Poland:
FedEx® International Connect (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £8.50
Portugal:
Fed Ex Cross Border – £7.50
Romania:
FedEx® International Connect (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £9.95
Slovakia:
Fed Ex Cross Border – £10.50
Slovenia:
Fed Ex Cross Border – £9.95
Spain:
FedEx® International Connect (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £5.95
Sweden:
FedEx® International Connect PUDO (Import taxes paid by us, delivery 5-7 working days after dispatch. Max order value Є150.00) – £9.95
Rest Of World:
Albania:
Fed Ex Cross Border – £8.95
Australia:
FedEx International Connect – Tracked delivery 5-7 days after dispatch – £12.95
Bosnia and Herzegovina:
Currently unable to ship to this country.
China
Tracked. Delivery 5-10 working days after dispatch – £7.95
Gibraltar:
Fed Ex Cross Border – £7.95
Hong Kong
International Tracked & Insured (5-7 Days after processing) – £13.95
Israel
Tracked delivery from 5-7 working days after dispatch – £10.95
Malawi
Royal Mail International Insured and Signed (delivery from 5-7 working days after dispatch) – £9.95
Martinique:
Fed Ex Cross Border – £19.95
New Zealand:
FedEx International Connect – Tracked delivery 5-7 days after dispatch – £12.95
Norway:
Express fully tracked (5-7 Days after processing) – £11.95
Russia:
We will no longer ship to Russia.
❤️ 🇺🇦 People of Ukraine we are with you and sending strength and prayers @eyesonukraine 🇺🇦 ❤️
Rwanda:
Royal Mail Tracked & Signed delivery 5-7 working days after processing – £19.95
Saudi Arabia:
International standard delivery, 5-7 days after processing – £11.95
Serbia:
Fed Ex Cross Border – £7.95
Singapore:
International standard delivery, 3-5 days after processing – £8.95
Switzerland:
FedEx® International Connect – Delivery from 4-7 days after dispatch – £10.95
DHL Express – Delivery within 1-2 days of dispatch – £36.95
Ukraine:
At this time, sadly, we are unable to ship to this country.
❤️ 🇺🇦 People of Ukraine we are with you and sending strength and prayers @eyesonukraine 🇺🇦 ❤️
We ship to the following Rest Of World countries:
Kuwait / Saudi Arabia / UAE
Tracked 5-7 working day delivery – £17.95
Customers ordering outside of the EU may be liable to pay local tax and duties on receipt of your order, for which London Loves Beauty cannot accept liability. We would advise checking with your local authorities if you are unsure of what these charges could be.
All delivery times are subject to processing, stock availability and/or external transit delays beyond our control.
Don’t see your country?
Email us or speak to us on Live Chat to see if we can add your country.