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Pay Later with Klarna

 

 

 

 

Pay Later Information:

We are pleased to be able to offer our over 18, UK customers the option to Buy Now, Pay Later with Klarna.

Key Features:

  • No need to enter card details at checkout
  • First time users just enter a few details at checkout
  • Speedy and quick checkout for our shoppers in a hurry
  • Instant decision if you are approved or not
  • No Fees - Ever!
  • No Interest - Ever!
  • No late payment charges - Ever!
  • 30 days to pay

    How it works:

    Shop as normal on our site and then at checkout simple select Pay Later with Klarna then hit the review order button.

    Check your order and if all looks good hit the Complete order button. Klarna will then give an instant decision if you are approved or not, that's it no need to create an account with Klarna and you never leave our site.

    Once you've placed your order using Klarna, you'll receive an email from them within 2 days with payment instructions. You'll then have 30 days to complete the payment online. You can pay at your convenience, with no extra cost via credit or debit card.
    You'll receive a reminder two days before your payment is due, and you'll also receive email reminders.

    Normal returns procedures etc still apply so your still fully covered against loss or damage.

    Limitations:

    • Available to all customers with a billing and delivery address registered in the UK only
    • Over 18's only
    • To pay using Klarna, you'll need to provide your mobile number as they may need to contact you. You will also need to provide your email address so that Klarna can send your payment statement. It's important that you provide the correct details, as you won't receive the relevant payment information

    Please note that Klarna are an independent payment company and London Loves Beauty have no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service by click here

    Issues:

    If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:

    • Klarna may have rejected your application to pay on account. It is recommend to choose another payment type or try placing an order for a smaller amount.
    • Klarna may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
    • You may have outstanding payments on previous Klarna statements. Once these are paid off, try Pay Later with Klarna again. If you've recently paid off outstanding statements, please allow 24 hours before trying to pay through Klarna again.
    • If you haven't used Klarna before and you're shipping to a different address to your billing address, the payment may be declined.

     

    Klarna FAQ:

    Who is Klarna?
    Klarna is one of Europe’s largest banks where you can buy now and pay later. Over 45 million customers use Klarna Pay Later at over 65,000 online stores.

    Will you run a credit search against me when I Pay later with Klarna?

    No – neither Klarna or London Loves Beauty will run credit searches against you that could impact your credit rating. Klarna may run enquiries, however these won’t affect your credit scoring.

    What are my payment options with Klarna?
    You pay for the goods once you have received them via credit card or debit card at www.klarna.com/uk

    What happens if I cancel or return my order?
    Klarna will cancel the statement once your order has been cancelled. If you return your order, a refund will be processed once it arrives back at our warehouse, and Klarna will then refund your payment.

    What happens if I don't pay my statement?
    Payment is due 30 days after the item is shipped. To help you pay on time, you’ll be sent a reminder email two days before payment is due – and, if very late, we’ll also send you a text or letter. Please note, your credit score will be affected if you don’t pay Klarna for your order.

    Why has Klarna declined my order?
    In order to be approved for Pay later with Klarna, you need to be 18 years of age or over, provide an accurate billing address, as well as having a UK bank account and a good credit standing.

    Can I deliver to an address other than my billing address?
    Yes. When selecting Klarna as a payment method, you can choose to deliver the goods to an address other than your billing address, please note though that Klarna is not available for our Click and Collect delivery service, also once an order has been placed, no amendment can be made to the order or the delivery address.

    For any further information please contact Klarna directly via their website or contact numbers:

    https://www.klarna.com/uk/customer-service

    08081893333 / 020 300 50 833 

    Monday - Friday 9.00 AM - 9.00 PM
    Saturday - Sunday 9.00 AM - 6.00 PM

     

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