Apple Business Chat
We now offer Apple Business Chat for our worldwide customers using either an iPhone, iPad, or Mac to browse our online store.
If you wish to talk with us, for free, simply tap the blue speech bubble at the bottom left of our site to open a conversation in your Messages app. Once you have opened a conversation with us, you can start a new conversation from the Messages app without re-visiting our site, just as long as you do not delete the conversation. To end a chat simply delete the chat as you would a text message, once this is done we will no longer be able to send you messages.
Please note on our operating hours for this service which are Mon-Fri 11am to 5pm GMT.
Messages from our customers using Business Chat do not display a photo or a name as Apple Business Chat hides this customer information.
We hope our customers using Apple devices find this new feature on our site to be of use.