London Loves Beauty FAQ

LLB FAQ

Ordering

Will I be charged any additional import taxes?

What methods of payment do you take?

What currency's do you take?

Why should i order from this site when it looks cheaper to order direct from USA?

How do i cancel or amend an order?

I placed an order for multiple items but I have only had a couple arrive. What happens now?

How do i use a discount coupon and any restrictions?

Do you offer discounts for professional make up artists or students?

I have not received any notifications regarding my order, why is this?

My order states unfulfilled what does this mean?

My order has not processed and I have been asked to provide an authorisation code, what is this?

On average what are your processing times once I have placed my order?

Do you offer any Buy Now, Pay Later services?

Products

Are your products genuine?

Do you hold stock of everything you offer for sale?

Are you an official stockist of all brands sold?

Can I request items to be included on this site?

Returns

What is your return policy?

Shipping Costs

Can I choose how my order is delivered?

How much do you charge for shipping?

I have missed a delivery and it is being returned to you, what happens now?

Collaborations

I am a Beauty Blogger | You Tuber would you be interested in a collaboration?